As per our previous updates on the ‘Coronavirus – Covid19’ blog, you will have seen that our satellite depot in Burton has remained closed since the start of the pandemic and our Burton based staff members worked from home, with extra support coming from our head office in Stoke, as & when required. Whilst there were a limited number of challenges in the early stages which were quickly rectified, we feel that we have been able to continue to provide the best possible service to our customer base.
We’ve been successfully operating this way for almost 2 years now and there’s been almost no noticeable difference when compared to our pre-pandemic levels of service.
Therefore, we have now taken the decision to permanently close the Burton depot, with immediate effect.
Rest assured, we remain fully committed to supporting each and every one of our Burton depot’s customers from our head office in Stoke. Our Burton based team members will also continue to work from home and they will be supported by our Stoke team, as and when required.
The Burton telephone number will remain live for the time being and all calls will continue to be automatically diverted to our head office in Stoke.
